Legal

Privacy Policy

Padel District ZA · padeldistrict.co.za · Last updated: April 2026

1. Who We Are

Padel District ZA ("we", "us", "our") operates the website at padeldistrict.co.za. We are a South African platform providing real-time open padel match listings, club directories, and tournament information across South Africa.

Contact: info@padeldistrict.co.za

2. Our Commitment to Your Privacy

We are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA). This policy explains what information we collect, why we collect it, how we use it, and your rights.

3. What Information We Collect

3.1 Information You Provide

3.2 Information Collected Automatically

3.3 Information We Do Not Collect

4. Why We Collect Your Information

DataPurposeLegal Basis
Email addressTo notify you when Premium launches; to send service communicationsConsent
NameTo personalise communicationsConsent
ProvinceTo tailor content to your regionConsent
Mobile number (future)To send WhatsApp alerts (Premium users only)Consent
Playtomic username (future)To link your account and display your game historyConsent
Server logsSecurity, fraud prevention, performanceLegitimate interest

We will never use your information for purposes other than those listed above without obtaining fresh consent.

5. How We Store and Protect Your Information

Your personal information is stored securely using Supabase (PostgreSQL database hosted on AWS infrastructure):

6. Who We Share Your Information With

We do not sell your personal information to any third party. We share information only with the following service providers, strictly to operate the platform:

ProviderPurposeLocation
SupabaseDatabase storageUSA (AWS)
RailwayAPI hostingUSA
Resend (future)Transactional email deliveryUSA
Peach Payments (future)Payment processingSouth Africa
WhatsApp/Meta (future)Alert delivery (Premium only)USA

All providers are bound by data processing agreements and applicable privacy laws.

7. Club and Tournament Data

Our platform displays publicly available information about padel clubs and tournaments sourced from Playtomic. This includes club names, addresses, phone numbers, and tournament details. This is business information, not personal information, and is published with the understanding that it is publicly available.

8. Club Analytics (Future)

When we introduce club analytics for our B2B offering, any data shared with clubs will be fully anonymised and aggregated. No individual player data will ever be shared with clubs without your explicit consent.

9. Retention of Your Information

DataRetention Period
Waitlist entriesUntil Premium launches and you have been notified, or until you request deletion
User account dataUntil you delete your account
Server logs90 days
Payment records5 years (as required by South African law)

10. Your Rights Under POPIA

You have the right to:

To exercise any of these rights, contact us at info@padeldistrict.co.za. We will respond within 30 days.

Information Regulator of South Africa: inforegulator.org.za · inforeg@justice.gov.za

11. Children

Our platform is not intended for persons under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.

12. Data Breach Notification

In the event of a data breach that is likely to result in harm to you, we will notify you and the Information Regulator as soon as reasonably possible, and no later than within 72 hours of becoming aware of the breach.

13. Changes to This Policy

We may update this policy from time to time. We will notify registered users of material changes by email. The latest version will always be available at padeldistrict.co.za/privacy.

14. Contact Us

For any privacy-related queries or to exercise your rights:
info@padeldistrict.co.za · padeldistrict.co.za